COVID-19 update: Closing by state order as of Sun., Mar. 22, at 6 PM

Dear members and friends,

Pursuant to Gov. Ned Lamont’s orders, we will be closing Best Video Film & Cultural Center in response to the COVID-19 pandemic as of Sunday, Mar. 22, at 6 PM. We hope and plan to reopen as soon as civil and scientific authorities declare it is safe to do so.

We have been deeply moved that many of you have literally told us you consider us “essential” as events have unfolded.

If you wish to check out movies between now and 6 PM this Sunday, we ask that you please call ahead (203-287-9286) so that we may have them checked out and ready for you when you come. If you need to browse, we ask that you do so quickly and NOT TOUCH any of the DVDs—we will pull those you want from the shelves. If you enter the premises, please respect social distancing advisories of six feet from other individuals and try to refrain from touching surfaces. Your cooperation in this lowers everyone’s risk.

Checked-out movies can be returned to the drop box just in front of our entrance or to the boxes at the Willow Street Shell at the corner of Nicoll and Willow streets in New Haven or to the box on the porch of Lyric Hall at 827 Whalley Avenue in New Haven.

Serving the community in this team of crisis and fear is an honor for us. And to reopen and be able to play that role again—as a signpost to a longed-for return to normal life—is our aspiration.

The Great Give—the Community Foundation for Greater New Haven’s annual online fundraiser, which is scheduled for the first week of May—is our most important income source of the year. The two months leading up to it were bound to be tight financially; the closure will only make that situation more challenging.

We recognize that the impacts of this crisis are global and everyone is feeling the financial pinch. But if you can help by donating through our Web site or suggesting sources of COVID-19 emergency funds for non-profits and small businesses, that assistance will be much appreciated.

For those of you who have monthly or annual membership plans, we reach out to ask for your help, partnership, and patience. These membership plans are foundational revenue streams for us and critical to our survival until we reopen. If you have a monthly plan and can continue it on a temporary basis as a gift, that will provide crucial support. If your circumstances don’t allow for that, you can email us at info [AT] bestvideo.com top have the charges paused. If you have an annual plan, we will gladly extend that plan when we reopen for the amount of time in which we were closed.

Our motto is “Bringing film, music, and people together.” The arts are the heart of a community. We wish all of you safety and good health in these difficult times.

We will meet again, and let us hope soon.

Sincerely,
Hank Hoffman
Executive Director
& the Staff and Board of Directors of Best Video Film & Cultural Center

UPDATE on COVID-19 impacts on Best Video as of 3/19/20

Dear members and friends of Best Video Film & Cultural Center:

As with everybody, we are constantly making adjustments as the evolving situation requires.

Due to new guidelines from the Quinnipiac Valley Health District (QVHD) and in the interests of caution and safety, we are instituting the following changes in regard to service from our cafe:

CAFE:
• According to the QVHD, all takeout orders from the cafe must be “curbside” or through the door.

• If you want a coffee drink or baked good from the cafe, please call (203) 287-9286 to place your order. (Bagels will not be available until the situation returns to normal.) If at all possible, please pay with your credit card over the phone.

• QVHD does not allow self-service, so we will need to add whatever milk, cream or sweeteners you need to your drink.

VIDEO:
• If you know what you want to rent, please call (203) 287-9286 and we will get them ready. If you have a monthly or annual membership plan, they will be checked out for you and ready to pick up. If you pay per rental, please use a card if you can.

• If you wish to browse, you may but we ask two things:

(1) Please respect social distancing from others by keeping a distance of 6- feet between you and other members.

(2) PLEASE DO NOT TOUCH THE DVDs. If you see something that you want, let our staff know and they will get it off the shelf for you.

• PLEASE RESPECT SOCIAL DISTANCING—MAINTAIN 6-FEET BETWEEN YOU AND OTHERS

• PLEASE REFRAIN FROM TOUCHING SURFACES

• IF YOU FEEL SICK, PLEASE STAY HOME.

Thank you for your cooperation and support. We aspire to be a source of solace and a reminder of community in these difficult times but to be so in a safe and responsible way.

Sincerely,
Hank Hoffman
Executive Director
& The Staff and Board of Directors of Best Video Film & Cultural Center

Update on COVID-19 impacts on Best Video: cafe goes to takeout only, closing time at 6 PM

Dear members and friends,

Pursuant to Gov. Ned Lamont’s order, the Best Video Film & Cultural Center’s cafe will be moving to takeout only for the foreseeable future.

I have consulted with the Quinnipiac Valley Health District and this plan is consistent with Gov. Lamont’s directive.

The plan now is to continue receiving deliveries of pastries from Bread & Chocolate and donuts and bagels from Whitney Donut. You can come in and pick up specialty coffee drinks and baked goods but, unfortunately, not stick around for hearty conversation. There is a hand sanitizer dispenser at the entrance and we are regularly cleaning all touchable surfaces with disinfectant cleaners and wipes.

We are also closing earlier, at 6 PM rather than the previously announced 7 PM. We have had quite a few people express gratitude at being able to get movies to keep themselves occupied in these times. And we are moved at the expressions of support and donations we have received.

We do STRONGLY encourage folks—particularly if you have one of the monthly or annual 1-Movie, 2-Movie, or 4-Movie Plans—to call ahead and tell us what you would like to rent. That way we can have them checked out and ready to hand off to you when you get here. Additionally, to reduce the number of times you need to go out, you can rent an additional movie at no extra charge if you have the 1- or 2-Movie Plans.

Of course, if circumstances change, we will keep everyone posted.

We wish all of our friends and neighbors good health in these difficult times.

Sincerely,
Hank Hoffman
Executive Director
& Staff and Board of Directors of Best Video Film & Cultural Center

A message from Best Video on cancellations and revised hours due to COVID-19 virus

Dear members and friends,

Due to COVID-19, Best Video Film & Cultural Center will be suspending events through the end of March. (The status of currently scheduled programming beyond March will be reevaluated as required by circumstances.) We are taking direction from the recommendations of the town and civil authorities and acting in the interests of caution. As others are, we will continue monitoring the information coming from the CDC and knowledgeable public health experts.

Considerations for the health and welfare of our members, staff, and performers are paramount.

Our cafe and video rental archive will remain open. But, in addition to suspending events, we are temporarily scaling back our hours on the video side of our organization. Our cafe will continue to be open from 7 AM-7 PM Monday through Friday and 8 AM-7 PM on Saturdays and Sundays. On the video side, we will open as usual at 9 AM but close—starting today, Mar. 12—at 7 PM each night.

During this time when all of us will be following recommendations to avoid large public gatherings, access to our amazing archive of movies could be a source of diversion and pleasure. As a benefit to members, we are initiating a special for the month of March: If you have a 1-Movie monthly or annual plan, you may take out two movies at no extra charge through March.

Additionally, for members with the 1-, 2-, or 4-movie plans, we will expand our service for your convenience. If you call ahead with a request, we’ll grab your movies for you and hand them to you at the door when you get here.

This is a challenging and, yes, frightening time for many of us. We wish all good health and hope for the best.

Sincerely,

Hank Hoffman
Executive Director
Best Video Film & Cultural Center
& The staff and Board of Directors of BVFCC